My Approach

My Approach

NSC 4-Steps to Rapid Results Framework

NSC 4-Steps to Rapid Results Framework

A simple, practical, action focussed framework that drives accelerated profit & revenue growth*

*Accelerated profit & revenue growth is defined a growth above the market, category or internally defined targeted measure.

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DISCOVERY

Uncover new opportunities

Using my simple yet effective 6-Levers for Growth Framework, we work together to:

  • Gain deeper insights into the forces shaping your market.

  • Identify gaps and untapped “spaces to play” that can drive revenue growth.

  • Pinpoint your key differentiators to strengthen your competitive edge.


The outcome:
Clear, insight-led strategies that open up new revenue streams, enhance existing ones, and deliver fast, measurable impact.

Method: Use my 6-Levers for Growth Framework to reveal market insights, uncover new opportunities, and strengthen competitive advantage.


The outcome: Clear strategies that open new revenue streams, enhance existing ones, and deliver measurable impact.

MAPPING THE STRATEGIES

Stop. Think. Align.

Pressure-test everything, do your strategies align with the insights? Do your initiatives and reward structures support the strategy?

Together, we will:

  • Align your strategy to what the market (and your customer) really needs.

  • Ensure your direction is focused, flexible, and built to seize emerging opportunities.

  • Make sure every goal, incentive, and performance metric is driving the right outcome.


The Outcome:
A connected, insight-led strategy that’s actionable, relevant, and ready to deliver results.

Pressure-test everything — do your strategies align with the insights? Do your initiatives and reward structures support the strategy?

Together, we will:

  • Align your strategy to what the market (and your customer) really needs.

  • Ensure your direction is focused, flexible, and built to seize emerging opportunities.

  • Make sure every goal, incentive, and performance metric is driving the right outcome.


The outcome:
A connected, insight-led strategy that’s actionable, relevant, and ready to deliver results.

Method: We pressure-test strategies to ensure alignment with market needs, emerging opportunities, and performance drivers.


The outcome: Actionable, relevant strategies ready to deliver results.


FOCUSSED APPLICATION

Turn plans into performance

Strategy meets execution - We support your team on the ground, staying closely involved to ensure momentum and measurable outcomes.

Together, we will:

  • Use a KPI scorecard to track what matters.

  • Focus on lead measures that drive meaningful behaviour change.

  • Set a consistent cadence for reviews, accountability, and progress.

The outcome:
Focused execution with the confidence that every action is moving the business forward.


Method: We support execution by tracking KPIs, focusing on lead measures, and ensuring consistent accountability.


The outcome: Confident execution where every action drives business growth.


WORKSHOP APPLICATION

Bring your teams together behind a shared vision

We work with your key stakeholders to build alignment, ownership, and momentum.

In these interactive sessions, we will:

  • Tap into your team’s expertise to pressure test and refine strategies.

  • Translate your strategic direction into clear, focused action plans.

  • Build your Customer Lifetime Value Framework™ to maximise ROI.

  • Establish clarity on priorities, roles, and accountability.


The outcome:
An engaged team with a shared purpose and a practical plan they believe in.

Method: We engage stakeholders in interactive sessions to refine strategies, build ROI-driven frameworks, and clarify roles.


The outcome: An aligned, motivated team with a clear, actionable plan they believe in.We work with your key stakeholders to build alignment, ownership, and momentum.


Case Studies

Medical Equipment Manufacturing (U.K Based Customer)

UK Medical Equipment Manufacturer

Why they hired NSC

  • Disjointed approach to their customer base which led to  misalignment with the strategy, stalling their growth goal.

  • Rising competitive threats from developing markets were eroding profitability.

  • Channels and markets were under-utilised.  Clear opportunities to drive incremental value.

Why they hired NSC

Disjointed customer approach stalled growth.

  • Rising competition eroded profitability.

  • Underused channels and markets limited value.

What was delivered*

  • A connected, multi-channel strategy that was relevant, actionable, and repeatable throughout their business.

  • A bespoke Customer Lifetime Value Framework™ and supporting commercial policies to optimize ROI.

  • A strategy tailored to accelerate revenue growth and increase competitiveness in focus markets.

What NSC delivered*

  • A connected multi-channel growth strategy

  • A bespoke Customer Lifetime Value Framework™ to optimize ROI.

  • A tailored plan to accelerate revenue and competitiveness.

The results

  • Value-driven plans with improved ROI.

  • Growth discussions with top 3 customers in each market.

  • Focus market revenue grew from £3M → £5M.

  • A confident, engaged team with clear accountability.

  • Value-driven plans with improved ROI.

  • Growth discussions with top 3 customers in each market.

  • Focus market revenue grew from £3M → £5M.

  • A confident, engaged team with clear accountability.

"Niki’s solutions not only drove our business growth but left us stronger and ready for the next phase. She didn't just give us a plan - she executed it."

"Niki’s solutions not only drove our business growth but left us stronger and ready for the next phase. She didn't just give us a plan - she executed it."

*NSC Signature programme

Healthcare Company (U.K Based Customer)

Why they hired NSC

  • Misaligned strategy and key initiatives resulting in missed growth targets and stagnant brand share.

  • Lack of integration and alignment amongst functional stakeholders, resulting in siloed operations.

  • Wanted help to build a connected Go-To-Market plan and ensure excellent execution.

Why they hired NSC

  • Misaligned strategy and key initiatives resulting in missed growth targets and stagnant brand share.

  • Lack of integration and alignment amongst functional stakeholders, resulting in siloed operations.

  • Wanted help to build a connected Go-To-Market plan and ensure excellent execution.

Why they hired NSC

  • Misaligned strategy and stalled growth.

  • Siloed operations from poor stakeholder alignment.

  • Needed a connected Go-To-Market plan with strong execution.

What was delivered*

  • A tailored programme designed specifically to meet their unique needs.

  • Engaged all functional stakeholders to establish a shared vision, align priorities and create a results-driven approach.

  • Workshops to uncover new “Spaces to Play”, deeper understanding of the value and unlock category opportunities to accelerate growth.

What was delivered*

  • A tailored programme designed specifically to meet their unique needs.

  • Engaged all functional stakeholders to establish a shared vision, align priorities and create a results-driven approach.

  • Workshops to uncover new “Spaces to Play”, deeper understanding of the value and unlock category opportunities to accelerate growth.

What NSC delivered*

  • A tailored programme for their unique needs.

  • Stakeholder alignment on vision, priorities, and execution.

  • Workshops to uncover “Spaces to Play” and unlock growth opportunities.

The results

  • Revenue Growth: +8% vs. 3.3% category growth.

  • Market Share Impact: +3ppt in year one.

  • Improved ROI: Through the Customer Lifetime Value Framework™.

  • Empowered Teams: Clear roles, accountability, and confidence to innovate.

  • Revenue Growth: +8% vs. 3.3% category growth.

  • Market Share Impact: +3ppt in year one.

  • Improved ROI: Through the Customer Lifetime Value Framework™.

  • Empowered Teams: Clear roles, accountability, and confidence to innovate.

“She knows how to translate true insights into business opportunities that are win-win for the company and the client, in multiple channels.”

“If you are looking to make a change to make your organisation future-proof, I suggest you have a chat with Niki.”

“She knows how to translate true insights into business opportunities that are win-win for the company and the client, in multiple channels.”

“If you are looking to make a change to make your organisation future-proof, I suggest you have a chat with Niki.”

*NSC Bespoke programme

Training Packages

Every business is different, and so is every team.
My training flexes to fit your goals and capabilities, together, we’ll turn learning into lasting success.

eCommerce

Optimise your eCommerce visibility.

eCommerce

Optimise your eCommerce visibility.

eCommerce

Optimise your eCommerce visibility.

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Let's Talk

Let's Talk

Let's start a conversation about how I can help your organisation.

Let's start a conversation about how I can help your organisation.

Get in touch

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© Niki Sterling Consulting Ltd 2025

Follow me on LinkedIn for updates

Visit my profile

© Niki Sterling Consulting Ltd 2025

Follow me on LinkedIn for updates

Visit my profile

© Niki Sterling Consulting Ltd 2025